---
title: "Freezer drain and ice service"
description: "Ice under the drawers, water on the joinery floor, or a drawer that has frozen into its runners — three complaints with one blocked channel behind them. It is among"
url: "https://askomiami.support/services/freezer-drain-and-ice-service/"
date_modified: "2026-09-13"
Appliance type: "Freezers"
---


# Asko freezer drain and ice service

### Worth trying yourself, and we will say how

Ice under the drawers or water on the joinery floor is usually a blocked defrost drain, and warm water down the channel at the back of the compartment clears most of them. What brings us out is the one that returns within a fortnight, because that is the drain heater — which works warm and fails cold — or the path itself rather than debris. On an integrated cabinet the visit also looks at what the water has already reached, since it wets the carcass floor before anything is visible inside.

What this involves

Worth trying yourself first, and we will say how rather than sell a visit

The one that comes back within a week is the heater, not the blockage

On integrated cabinets the water reaches the joinery before you see it inside

Clear the channel and follow the water

Drain flushed and the flow confirmed all the way to the evaporation tray, rather than assumed from the fact that it went down.

Test the drain heater where fitted

Continuity and operation at temperature. A heater that works warm and fails cold is the reason a cleared drain blocks again in a fortnight.

Deal with what has already leaked

The cabinet floor and the joinery below checked and dried. Water that has reached chipboard is a different conversation, and it is better had now.

### How quickly should it come back?

That interval is the diagnosis and only you can measure it. Ice back within days points at the drain heater or its sensor; a month or more points at a door left off its catch or at humid air getting in, and neither of those is a component we can fit.

### Can I use a hairdryer on the ice?

Gently, briefly and held at a distance if you must. Plastic liners deform under direct heat and the elements behind them do not enjoy it either, so warm water poured slowly down the channel and a little patience are the safer route and work just as well.

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