--- title: "Washer leaking" description: "Water appearing under or beside the machine, and by the time it shows on the tile it has usually traveled along the frame from somewhere else. Three places account for" url: "https://askomiami.support/symptoms/washer-leaking/" date_modified: "2026-09-13" Appliance type: "Commercial installations, Washers" --- # Asko washer leaking ### What to do in the next ten minutes Close both taps at the wall and switch the machine off. Dry the floor completely and put down paper towel, then look at where it appears next — front, side or back tells us a great deal. Check the pump filter cap is firm. Run a hand round the door seal, especially the bottom fold, and feel for grit or a split. Do not run another program to reproduce it. ### What the bottom fold of a seal does The door bellows has a fold at the bottom that holds a little water and everything that came out of pockets. Sand, grit and hair sit in it between washes and work into the rubber, and the seal fails from the inside out. That is why it is a wear part rather than a defect, why wiping the fold dry occasionally genuinely extends its life, and why we look at where it cut rather than just fitting a new one. ### Why we are firm about stopping A washing machine holds and moves several gallons per program. A leak that puts a cup on the floor during a wash puts considerably more into the structure over a week of ordinary use, and in a condominium the cost of that week lands on people who never owned the machine. This is the one complaint where we would rather you left it unused for two days than ran it carefully. The door seal has been cut by grit The most common part we replace on this make. It leaks at the bottom during the wash phase, when water is being thrown about, and it has usually been failing for months. The pump filter cap is not seated Cross-threaded or a quarter-turn short. It leaks only while the machine is pumping, which makes it intermittent and confusing. A hose or union has perished Behind the machine where nobody looks. The inlet hoses are the serious one — a hose that lets go while the apartment is empty is the accident this whole page is about. When does the water appear? During fill, during wash, or during drain. Each pressurizes different parts, and the answer usually names the component. Has anyone opened the filter lately? If yes, start there. It is the single most likely cause of a leak that began recently. What do the inlet hoses look like? Bulges, crazing at the unions, or a date stamp older than a decade. Worth replacing on sight in a building, whatever the current leak turns out to be. Water on the laundry floor and no obvious source What it usually means Turn the taps off and stop using the machine — a program uses several gallons Check the filter cap first if anyone has cleared a blockage recently In a building this is a shared problem long before it is an expensive one What to do in the next ten minutes Close both taps at the wall and switch the machine off. Dry the floor completely and put down paper towel, then look at where it appears next — front, side or back tells us a great deal. Check the pump filter cap is firm. Run a hand round the door seal, especially the bottom fold, and feel for grit or a split. Do not run another program to reproduce it. What the bottom fold of a seal does The door bellows has a fold at the bottom that holds a little water and everything that came out of pockets. Sand, grit and hair sit in it between washes and work into the rubber, and the seal fails from the inside out. That is why it is a wear part rather than a defect, why wiping the fold dry occasionally genuinely extends its life, and why we look at where it cut rather than just fitting a new one. Why we are firm about stopping A washing machine holds and moves several gallons per program. A leak that puts a cup on the floor during a wash puts considerably more into the structure over a week of ordinary use, and in a condominium the cost of that week lands on people who never owned the machine. This is the one complaint where we would rather you left it unused for two days than ran it carefully. ### Can I just put a towel down? Only until the taps are off. A towel manages the symptom and the water keeps going into the floor. ### It only leaks on hot washes. Useful — rubber and plastic expand, so a marginal seal or union fails hot and holds cold. Say it on the phone; it points straight at the part. --- **[Read full article: Washer leaking](https://askomiami.support/symptoms/washer-leaking/)**